Customer Relationship Management – a tool for customer relationship management.
The main features of such systems are: databases of customers (companies and their employees), history of contacts by type of contact (e-mail, phone, meeting), calendar with the reminder function.
We will help you select the functions for your company that will be helpful in everyday work.
The CRM system will greatly improve customer service level. Additionally such a system will improve the performance of the company due to the fact that all the important information is in the system and they are available at any time by authorized persons.
CRM is the way that your organization can follow. A good CRM system is able to take a central place in the enterprise - wholly manage the processes of information flow.
CRM provides control over the processes in the company.